Flew from outer island to celebrate our anniversary, just like we did 5 years ago to celebrate our honeymoon. Called to make a reservation, where they asked if we were celebrating anything. I happily said our anniversary- which is wished us an early salutation. This review is a solid 3.5 out of 5 stars. While our food was amazing and tasty, the service was just not up to par. We have dined at many Roy restaurants between the Big Island and Oahu. My review of this location 5 years ago had me so excited to redine here but was sadly disappointed. Upon check in, seating and dinner service - no one asked if we were celebrating anything. This wouldn't have been such a big let down, if they didn't 1) ask upon booking reservation and 2) the service I received 5y reflected this kind of personalized service. I mean we flew islands for our anniversary dinner. After our dessert order was put in and we were waiting, is when our waiter Jason finally casually mentioned that we might we celebrating an anniversary. The entire dining experience was already dampened by the non-existent acknowledgement. Another thing I noticed was the GM making his rounds to each table throughout dinner service, even stopped at the tables flanking us and made eye contact with me multiple times - but failed to stop by. He briefly acknowledged us after our entrees came but offered no warm conversation- just a check off a list. The final tick was our departure. Although the hospitality severely lacked throughout dinner service, we were leaving with happy full bellies. Just a few tables remained since we were nearing closing, but no one thanked or wished us off. No matter that the GM and two servers were at the exit, or workers were present at checkin table - no acknowledgment was made. We were about to descend down the stairs when the kind bartender yelled to us to have a great night. I understand the holidays are here, restaurant is packed and everyone is busy but acknowledgement doesn't not take much effort or time. The dining experience left us so unsettled that I don't know if we'll ever care to return to this location. Being one of the few locals dining in, we were left feeling like we stuck out like a sore thumb amongst all the tourist who received exemplary service. What a shame.

Fun restaurant for a special dinner. The portions are plentiful and good for sharing. The butterfish kamameshi had some deliciously flaky fish, though the glaze was a little sweet, and the ribeye was cooked very well. Chocolate lava soufflé was also decadent and delicious.

The service was my favorite--everyone is so kind. We loved the Caesar salad and the croutons that came with it, changed my life. The restaurant itself was gorgeous and lovely for our date night away from the kiddos. We heard folks raving about the shrimp appetizer but it was sold out by the time we ordered! Next time we're here, I'd definitely want to give that a try.

Ramen noodles were mushy. They remade them but they weren't any better. Might be the type of noodles they used. But broth was tasty. The steaks were bland. I think some seasoning would have gone a long way. I would have rated this place a 5 star just for the "slow braised honey mustard grilled beef short ribs" alone but half the group got the steak. Service was very good. The Mongolian bbq baby back ribs were good. Mashed potatoes were very flavorful and smooth. Pineapple cake wasn't the best but the ice cream that came with it was. The soufflé was excellent. If you just got the bbq ribs as appetizer, short ribs as entree, and the soufflé as dessert, this would be a 10/10. I would definitely come back for those 3.

The food was incredible. I think this area will tend to have restaurants that are inherently touristy and overpriced. This is not one. Our entrees were so well made, flavorful and interesting. The margarita was unimpressive and so was the ramen. But our party tried the potstickers, ribs, short ribs, ribeye, and tuna and all were very impressive. The portions were also very large which was surprising! I would recommend! Service is not great.

Last evening in Kaua'i and sadly no reservation but still able to score a spot at the bar with full menu at five. Had the sampler beer- excellent, off the appetizer menu: Ahi Tartare, Waygu Flank steak, and Brussels sprouts all were awesome. Couldn't resist dessert either and it was epic too!

We had reservations and were sat promptly. We had a fun view of the kitchen which provided a little entertainment. Our waiter was great. We had the fried cauliflower and brussel sprouts for an appetizer, short ribs, and butter fish for entrees. The short ribs were tender and didn't need a knife to cut. Same as the fish. The plating of the food was done well. This was a nice place and had a nice vibe. I would come back.

Informed hostess we had reservations and she couldn't find it, then she realized I had made it for the Waikiki location, but she still accommodated us with what I believe was the best table in the restaurant with an open unobstructed view of the ocean. The ambiance was very comfortable and felt like dinner at someone's beautiful coastal lanai. Service was impeccable and staff and waitress were very attentive. Food was excellent as always and keeps up to the high standards that Roy Yamaguchi sets for all his venues and never disappoints and made me even miss his places in Las Vegas. Highly recommended as a must try while visiting Kauai!